The long awaited moment of embarking on a fun trip has arrived. Everything was planned from the exit to the airport to the tours through the chosen destination, in addition to the purchase of the safe trip for all passengers to travel in peace.
After hiring this item, the first procedure is to receive all forms of contact to request assistance during the tour and always leave them in places of easy access. APRIL Brasil then lists eight situations in which the traveler can trigger travel insurance and receive assistance.
1. Expenses due to delay or cancellation of flight
Imagine getting to the airport, picking up at the check-in desk and finding out that the flight has been canceled due to weather issues, and that you will only be able to board when the weather stabilizes. At this time, take a deep breath and keep all proofs of food and lodging expenses for reimbursement, according to the guidelines available in the instructions for use in your policy.
2. Lost luggage
After a tiring flight, one of the worries is getting on the treadmill and not spotting your suitcases. If this happens and the insurance contracted includes this indemnity, do not panic. Just talk to the company about the loss of luggage after your return and submit the documents issued by the airline. If the bag is found, but it takes time to deliver it, it is also possible to have the reimbursement of the expenses for the delay in return or even for damages to the object.
3. Need for medical care
If the passenger needs medical assistance, the first thing to do is to talk to the travel insurance provider who, in a service provided by Brazilians, will refer you to the authorized providers. This prevents you from having to put your hand in your pocket and bear the costs of the unforeseen. If this happens, you can request a refund after the return, according to the contracted coverage, covered item and the general conditions.
4. Dental care
While tasting a local delicacy, you feel a toothache. Do not worry, the procedures are the same as medical care. Contact the company, which will indicate a clinic agreed to provide care.
5. Accident during sports
Are you going to ski in the Swiss Alps or surf in Australia? It is necessary to inform your travel agent or broker about sports during the trip, as not all basic insurance cover this type of activity. There are additional options for sports practices that can be hired. To request service, the procedure is the same as medical care: activate the travel insurance company, with the number described on the card or policy, that it will refer you to the provider and inform you of all procedures.
6. Theft of electronic equipment
This is an additional offer offered by APRIL to its travelers. In case of qualified theft of electronic goods, if this service is contracted, it is enough to trigger the company to obtain the reimbursement up to the limit contracted regarding the value of the apparatus. In this case, it is necessary to have in hand the report of occurrence, the invoice, among other requested documents.
7. Extension of hosting by flight cancellation
On the last day, the blizzard takes over all the destination and the flights are canceled. For this type of situation, it is possible to purchase an additional extension for hosting due to flight cancellation, which will cover your extra stay for up to five days.
8. Guaranteed return or early return
It is also possible to trigger your travel insurance if you need to anticipate the return to the destination of origin. In these cases, the insurer offers the costs of the new ticket or assumes the costs of the airline’s fine due to changing return dates. When activating insurance, just be aware of the reasons included in the general conditions of the policy to have this benefit.
Photo: Reproduction