The International Air Transport Association (IATA) estimates that 7.2 billion passengers travel in 2035, equivalent to almost double the 3.8 billion air travelers in 2016, and the volume of passengers shows no sign of a reduction . CrowdVision, Amadeus Ventures’ latest investment, is helping airports manage this growth so travelers can benefit from faster check-ins and shorter security control queues.
CrowdVision is an early-stage company that uses computer vision and artificial intelligence software to help airports monitor real-time passenger flow, minimizing queues and managing resources more efficiently. The software is designed to fully comply with data privacy and security legislation.
CrowdVision’s data allow you to refine plans and help airports to react decisively to keep travelers flowing and make their experiences more enjoyable. Airports that are already CrowdVision customers are benefiting from reduced queues and waiting times, allowing travelers to spend more time and money in the retail areas. Other customers have optimized the allocation of their teams, service counters, e-gates, and security areas to make the most of their existing infrastructure and avoid large capital investments in expansions.
“With CrowdVision, we will help airports better anticipate and respond to traveler flows to make better real-time planning and investment decisions. We are committed to helping airports improve their operations and performance, because when airports work, everyone benefits: airports have more revenue from their retail areas, more flights depart on time, and travelers enjoy better journeys ” , says Suzanna Chiu, Head of Ventures at Amadeus.
“CrowdVision complements the existing Amadeus Airport IT portfolio, providing customers with additional information and benefits. Working with Amadeus will give us access to a huge network of airports and travel partners around the world. We want to help more airports operate more efficiently so that we can all reach our destinations without facing the stress of the crowds, “said Fiona Strens, CEO of CrowdVision.
Amadeus Ventures, a division of Amadeus, invests in startups that blend the travel and technology sectors. Amadeus launched this initiative in 2014, and CrowdVision is the latest addition to a portfolio that includes startups such as Situm, Avuxi, Betterez, Bluesmart, BookingPal, Flyr and Yapta.
Photo: Reproduction / CrowdVision